Condition Management

Living every day with a chronic health condition can be difficult. BlueCross BlueShield can help you manage your medical condition, change unhealthy behaviors, and stay as healthy as possible with our comprehensive Condition Management programs.

As part of the Blue Care Connection program and offered at no additional cost, these voluntary programs are designed for people diagnosed with chronic conditions such as asthma, diabetes, heart problems and others. When you enroll, you will have access to the best knowledge, tools, and self-care techniques to help you make a difference in your health.

Reaching Out to Members at Risk

Blue Care Advisors, registered nurses, or other health care professionals, may contact you if you have certain health challenges or chronic conditions. Through regularly scheduled health counseling and coaching telephone calls, the advisor can help you identify unhealthy behaviors, set wellness goals, adopt healthier habits, and learn to manage medical conditions more effectively.

Following nationally recognized practice guidelines, the Condition Management programs specifically target:

  • Asthma
  • Chronic obstructive pulmonary disease (COPD)
  • Congestive heart failure (CHF)
  • Coronary artery disease (CAD)
  • Diabetes


Enroll by calling the Customer Service number on the back of your member ID card. 

Enrolling Can Help You:

  • Have fewer, milder symptoms
  • Communicate better with your doctor and health plan
  • Enhance your self-management skills for improving your health and quality of life
  • Miss fewer days of work