Employment & Income Verification FAQs

  1. What is the University of Oklahoma’s employer code for The Work Number? Our employer code is 13879.
  2. What is my password or PIN? When logging into The Work Number, your User ID is your Social Security number and your Password/ PIN is your date of birth in the format MMDDYYYY. You will be asked to register and change your password the first time you log in.
  3. What is the phone number for The Work Number's customer service? The Work Number Client Service Center is open Monday thru Friday, 7a.m. - 8p.m. at 1-800-996-7566 (Voice) or 1-800-424-0253 (TTY – Deaf).
  4. What is The Work Number? The Work Number allows our employees to have their employment and salary verified within a matter of minutes at no charge to them. This fast, secure service is used for mortgage applications, reference checks, loan applications, social services applications, and apartment leases; anything that requires proof of employment or income.  It is quick, secure, and easy. The Work Number is a service of TALX Corporation. Verifiers print the requested information directly from The Work Number web site at www.theworknumber.com or get it voiced and/or faxed if they access the system through an 800 number.
  5. What other businesses and universities use The Work Number? The Work Number is the industry standard for confidential employment and income verifications. The University of Oklahoma is one of over 2,100 businesses and universities using The Work Number including Stanford University, University of Texas MD Anderson Cancer Center, University of Missouri, and FedEx Office.
  6. What is the process if I only need proof of employment? Find directions for employment verifications.
  7. What if I do not want The Work Number to give out any information about me for any purpose? The Work Number Client Service Center can change a setting to block all verification requests about you. Contact them Monday thru Friday, 7a.m. - 8p.m. at 1-800-996-7566 (Voice) or 1-800-424-0253 (TTY – Deaf).
  8. How does the Work Number get my employment and income verification? Human Resources partners with The Work Number to provide this service free of charge. The Work Number uses information available from HR records. All aspects of these transactions are protected and secure.
  9. How is my income information protected? You are in control of the income verification process. Only you can authorize individuals or businesses to see your income information by creating a Salary Key. Click here to find instructions for income verifications and Salary Keys.
  10. What if I prefer to make a Salary Key over the telephone? You can access The Work Number by telephone at 1-800-367-2884. If you use telephone access, your password must be all numeric characters.
  11. What information can The Work Number provide? The Work Number securely provides the following information. Click here to see examples of employment and income verifications.
    • Name
    • Most recent hire date
    • Termination date (if no longer employed)
    • Total time with the University of Oklahoma
    • Job title
    • Rate of Pay
    • Gross earnings for current year to date, including base pay, overtime, bonuses, and commissions.
    • Gross earnings for last year and two years past, including base pay, overtime, bonuses, and commissions.
  12. How is The Work Number paid for? Employment and income verifications are provided at no charge to the university or its employees. This service is funded by a fee paid directly to The Work Number by the businesses seeking verifications.
  13. Will this affect my credit score? No. Nothing related to The Work Number, employment verifications, or income verifications affects your credit score.