Sarah Vaughn is the Cigna Service Coordinator for employees at the University of Oklahoma. Sarah is your ally when it comes to health care and is dedicated to helping you understand your benefits, save money, and more.
If you would like to schedule an appointment to meet with Sarah, please use the calendar below; once your appointment is scheduled, the system will send you a confirmation email.
For a successful appointment:
- Have your Cigna ID card ready (this speeds the process of finding you).
- Any paperwork related to your discussion such as denied authorizations for medications or procedures, bills, etc.
- If you can provide a short description of what you need to talk about, that will be helpful.
- Please specify in the Comments section of your appointment reservation if you would prefer to meet via Zoom or phone.
- Sarah can only assist with Cigna insurance matters. For assistance with any other insurance offered by OU (BCBS, MetLife, etc.) please contact the OU HR Benefits team at HRBenefits@ou.edu.
Sarah Vaughn will also reach out to you from myouinsurance@cigna.com. She will confirm your appointment and arrange for a phone or virtual meeting. Please note that during the pandemic, in-person meetings will not be available.