Hire Like a P.R.O.

D3. First Week

An employee’s first week should focus on building connections, understanding the culture, and clarifying expectations. Below are suggested tasks and resources to guide their first week:

Administrative Setup

  • Business Cards Review: Verify the information for their business cards, including:
    • Name, position, department, work email, phone, and address.
  • Order Materials: Request their nameplate, business cards, and name badge.

Department Overview

Introduce key department processes, topics, and resources:

  • Mission, vision, strategic plans, and goals.
    • Explain how their work aligns and contributes to their achievement at the department and university levels.
  • Office meeting expectations.
  • Performance review process.
  • Available rewards and recognition opportunities (department, university, or career field-specific).
  • Department organizational chart and directory.
  • Insights from the What Makes Our Department Unique? form.
  • Procedures for:
    • Requesting supplies.
    • Using printers, copiers, and fax machines.
    • Submitting travel/mileage reimbursements.
  • Policies on breaks, lunches, vacation, sick leave, and overtime/comp time (if applicable).
  • Department security guidelines and after-hours/weekend office access.
  • Timesheet submission process and pay schedule.

Job-Specific Procedures and Processes

  • Advise new team members on essential job-specific procedures and processes.
  • Arrange shadowing opportunities with a co-worker or their Orientation Partner.
  • Identify relevant job knowledge and skill development resources:
    • Courses, videos, standard operating procedures, guides, and tools.

Communication

  • Introduce department/team communication tools:
    • Outlook calendars, email lists/groups, Teams groups, and shared inboxes.
  • Review both formal and informal communication methods.
  • Schedule recurring meetings, such as:
    • Weekly one-on-ones, six-month reviews, annual reviews, and other key events.

Weekly One-On-One Meeting Tips

For the first meeting, consider the following topics:

  • Job expectations and preferred communication styles.
  • Department culture and norms.
  • Systems and program access status.
  • How their role supports OU’s mission, vision, and strategic goals.
  • Upcoming department/team meetings and send calendar invitations as needed.

End-of-First-Week Follow-Up

At the end of the first week, meet with new team members to review their experience. Use the Sample First Week One-on-One Questions as a guide to gather feedback and address any concerns.